Frequently Asked Questions
At our Centre you will find
- high-speed reliable internet
- computers you can use at the Centre
- docking stations to bring your own device link to our dual screens
- quiet study spaces
- group study areas
- printing and scanning
- free WI-FI
- video conferencing
- kitchen amenities
- academic skills support
- support with understanding and using your education provider’s systems
Our Centre is a welcoming, safe, inclusive and productive space to achieve your study goals and connect with other local students.
All higher and vocational education students. If you are enrolled in higher or vocational education or exploring your higher and vocational education possibilities we are here for you.
If you are already enrolled in any Australian university or Registered Training Organisation (or other Training Provider approved by our Centre Manager) for vocational studies. Simply register with us and you can use the Centre to study online or externally, and treat the Centre as your academic base.
If you are enrolled to study on campus you can register and use the Centre for study outside of your on-campus contact hours.
If you are interested in further education but not sure where to start or have not studied for a long time. Come and visit us during business hours to find out more about your future study possibilities.
Anyone interested in tertiary education can visit CUC Eastern Tasmania in person at 48 Cecilia Street St Helens during business hours.
You can register to gain full access to the CUC Eastern Tasmania Centre and services if you are over 18 and completing:
- a university course
- a pathway program for entry into a university course
- a vocational course with a Registered Training Organisation or other training provider approved by our Centre Manager
- in secondary school and planning to go onto higher education
Students who meet these requirements and are under 18 years of age can (by negotiation) register and access the Centre during staffed hours with a parent or carer’s permission.
Register online now using the Register Now Button on our home page. We’ll get in touch to invite you to visit the Centre in person to have your registration approved.
You will need to provide proof of current enrolment in a course and your USI, a photo ID and complete an orientation at the Centre before gaining after hours access.
Once registered, you’ll receive your personalised access to the Centre 7 days a week. After hours opening times are 6am-midnight everyday!
No, our services are completely free.
We tailor our academic support to meet the needs of the students who register with us.
Support might include one-on-one sessions, workshops on academic writing and referencing, and help with time management and study strategies.
Yes if you want to! We foster a sense of community through student events, workshops, and a shared study environment where you can meet and collaborate with others.
Yes. We know that your best time for dedicated study might not be during business hours.
After-hours access is available for registered students. Once registered you receive your own personalised after hours access.
Our after hours times are 6am-midnight every day.
No. CUC Eastern Tasmania is a Regional University Study Hub. We do not provide courses directly.
We can help you choose from many different courses and support you to access a wide range of higher education and training providers. You might study 100% online and use the Centre to access your course. You might do a mix of online and face-to-face study and use the Centre as a quiet place to study when at home.
We can look at courses from different providers that suit your interests, career goals, study preferences, and work and family commitments.
We offer workshops at the Centre to support you to develop and hone your study skills.
Yes, you’re welcome to bring your own device. We have dual or widescreens you can dock your device to. Free Wi-Fi is available throughout the Centre.
Yes, our Centre Manager and Education Coordinators are here to help with any questions you have, whether it’s logging in, printing, or navigating the portal and systems of your education provider.
We also have access to IT support for our computer systems should any issues arise whilst you are at the centre.
CUC Eastern Tasmania can host and supervise exams for your university or education provider. We can host an examination space and provide invigilation services. Contact us with enquiries.
Yes! This is one reason we are here! We know that university study and vocational training can be very rewarding and bring many benefits. We also know it can be daunting working out what might be the best choices for you. With so much choice you might not even know where to start.
We will help you discover your options and we offer very practical information to help you make decisions and choices. We can support you in many ways if you decide to apply and enrol in a tertiary course.
We don’t provide careers counselling or other forms of counselling but we can direct you to services that do.
We are co-located with the Regional Jobs Hub Break O’Day Employment Connect (BODEC) meaning both study advice and job seeking advice are available in one location.
Yes! We’re here to help with practical advice. We know that study can be very challenging, but we also know it is helpful to speak to someone face-to-face.
We encourage you to reach out to the support services of your education provider. You can find a list of Education Provider Support Services on our Student Services page under Student Wellbeing and Support.
You can also contact us for a friendly chat with our staff. We are here for you and can help you find the right people to talk with.
CUCs are local support hubs, not universities themselves. Your local CUC partners with YOUR university or vocational education provider (whichever Australian institution you are enrolled in) to help you succeed in your studies while staying in your community.
Our Centre is not linked to any one university, we support students from all tertiary education institutions including universities and vocational training providers.
Yes! At CUC Eastern Tasmania we are excited to join our fellow Tasmanian study hubs, West Coast Study Hub with centres in Zeehan, Smithton and King Island, and Southeast Tasmania Study Hub in Sorell.
Find out more about the program and the incredible network of hubs across Australia (currently 56 hubs!) at the Regional University Study Hubs Network website.
Follow or keep an eye on our social media pages for the latest updates.